Terms and Conditions
Last updated: 1st January 2020
Welcome to https://fotorefine.com/. Please read our Terms and Conditions of Use (“Terms”) and Privacy Policy carefully because they affect your legal rights, including an agreement to resolve any disputes that may arise between us.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
1. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Foto Refine and its licensors.
Foto Refine respects the rights of intellectual property owners. If you believe that any Content infringes your intellectual property rights or other rights, please contact us at info@fotorefine.com.
2. Links To Other Web Sites
Our Service may contain links to third-party websites or services that are not owned or controlled by Foto Refine.
Foto Refine has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Foto Refine shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
3. Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
4. Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
5. Governing Law
These Terms shall be governed and construed in accordance with the laws of Bangladesh without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
6. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is a material we will try to provide at least 15 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
7. Customer Support
For customer support on account- and payment-related questions (“Customer Support Queries”), please contact our Customer Service department at info@fotorefine.com. We will use reasonable endeavors to respond to all Customer Support Queries within a reasonable time frame but we make no guarantees or warranties of any kind that any Customer Support Queries will be responded to within any particular time frame and/or that we will be able to satisfactorily answer any such queries.
8. Payments, Refunds, and Cancellations
Fotorefine provides a unique option for clients to pay for the services. Clients don’t require to have credit cards or set up accounts to make their payments. All you have to do is simply fill out a form providing the contact name, company information with full address, and contact number. After a batch of work is done, an invoice is sent to the clients. However, clients will have the option to pay through Paypal using a credit card or bank account or in the case of US-based clients
9. Payment and Extended Price
Fotorefine requires all individual clients to pay for work in full upfront before work begins. Payment methods are Paypal, credit cards, or Edit Credits. Corporate clients may be extended credit, subject to satisfactory reference checks, and at the discretion of Fotorefine. Any Clients with extended credit will need to sign a contract sent by a member of the team. Full payment for the work will be required no more than 4 (four) days after delivery. Fotorefine may also allow for recurring monthly payment options. Under such an arrangement, the client pays monthly for all Services rendered during that time period. Fotorefine reserves the right to cancel any extended credit to any client for non-payment at any time. All expenses will be agreed upon in advance.
10. Quality Guarantee & Refunds
Fotorefine strives to provide services of the highest quality. In the unlikely event that you are not satisfied with the results of your project, we will make reasonable corrections and amendments as necessary All revisions and refund requests must be made within 14 days of delivery. We also reserve the right to cancel any amendment request, if the Client changes the requirements from what was originally requested. If the edited images follow the same quality standard as an approved sample image, Fotorefine cannot refund that order. We do understand that sometimes things change outside of our control, so we may be able to adjust the images to meet your needs at a reduced cost. Any amendments made as part of our quality guarantee are without prejudice to Fotorefine or its associate companies. Payments for quotes can be purchased directly from Fotorefine. If the customer has downloaded their images And is unable to provide a valid reason for dissatisfaction, no refund will be provided.
If you believe you are entitled to receive a refund of any monies paid to Fotorefine, please contact Customer support.
11. Price
Prices may vary for services provided. Fotorefine may change the price for pre-paid work or credit (for work products not yet paid for) and will communicate any price changes to you before confirming a new order. As permitted by local law, you accept the new price by continuing to use Fotorefine Service after the price change takes effect. Fotorefine reserves the right to revise our prices periodically, and that will have an immediate effect on relevant services. We might not notify clients about these changes but they will see the price before confirming any new order unless there is a separate agreement with any client.
12. Promotional Offers and Discounts
Fotorefine may have offers in the form of coupon codes or other means. Fotorefine reserves the right to cancel promotional offers or discounts without assigning any reason
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@fotorefine.com.